Returns & Exchanges
What is your return policy?
We want you to be 100% satisfied with your Ugmonk purchase. ltems in new condition (unworn/unwashed) can be returned orexchanged within 30 days of delivery.
Any items used or not in the original condition wll be subject to a 15% restocking fee. Please note that original shipping charges are non.
refundable. lf we made a mistake or the item arrived defective, please contact us here and we'll make things right.
Because we are a small business, we are not able to cover the return shipping cost or provide prepaid shipping labels.
*Final Stock and Warehouse Sale items are not eligible for returns, lfyou need to exchange for a diferent size, we willdo our best toaccommodate ifwe have other sizes in stock
How do l return or exchange an item?
To return or exchange an item please follow the steps below:
1. include a copy of the packing slip or confrmation emall from your order and note the new size or item desired. (We cannot guaranteeall items and sizes wil be in stock for exchanges.)
Mail your return to:
Ugmonk
Attn: Returns/Exchanges
806 Dorlan Mill Rd.
Downingtown,PA 19335
Once your return is received, your new item(s) wil be shipped out at no additional cost or your refund wilbe issued.